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  • What Makes People Stay

    What Makes People Stay

    Paychecks attract talent. Benefits keep them comfortable. But what makes people stay is knowing they matter. Most organizations say they value their people. Then their…

  • Ready For Take Off

    Ready For Take Off

    Power is a complicated concept that I have a mixed relationship with. With a lens of being in service to others, I have built a…

  • The Reciprocal Symphony of Service

    The Reciprocal Symphony of Service

    In a world that increasingly measures and celebrates importance by what we can gain, the idea of being in service to something other than personal…

  • In Service To Equity

    In Service To Equity

    In our professional and personal lives, courage and vulnerability (two related yet seemingly different ideas) often appear unexpectedly. And while these concepts may make us…

  • Building Bridges Through Service

    Building Bridges Through Service

    We’ve all heard the phrase “us versus them.” It is a tribal instinct that has been hardwired into our brains over thousands of years of…

  • A Love Story

    A Love Story

    Our first Service in Action story has – deservingly – received a lot of media attention about this powerful story of love and service. Here…

  • Home Sweet Ever-Evolving Home

    Home Sweet Ever-Evolving Home

    In early 2001, I was a young, single, self-employed dad with two kids starting over. At the time, the house I now call home was…

  • Serving Helps Me Belong

    Serving Helps Me Belong

    I have been thinking about belonging this week. Work-wise, I’m spending time with an employer trying to build a culture that embraces it. Another client…

  • Living A Life For Joy

    Living A Life For Joy

    March was a fun month in our house growing up. In addition to St Paddy’s Day’s (Mom LOVED to decorate for the ‘seasons’), we had…

  • 300 Years Is A Long Time

    300 Years Is A Long Time

    In an effort to better understand and connect with the rooms I am facilitating or coaching, I now make an effort to consciously absorb and…

  • मैनु सेवा कारन तो नहीं रोक्या जावेगा

    मैनु सेवा कारन तो नहीं रोक्या जावेगा

    मैनु सेवा कारन तो नहीं रोक्या जावेगा While the literal translation of this Hindi is “Will not be stopped due to menu service” I think…

  • Service Leadership Lessons from Kaja & Adam

    Service Leadership Lessons from Kaja & Adam

    As much of an Apple fan as I am, their Podcast interface on iOS is painful. I am usually listening in the morning, half awake…